The most powerful store pickup and local delivery solution for Shopify
We’ve answered some of the top questions about our app here. For more detailed guides and instructions, see our Help Centre, view our video tutorial library or get in touch by emailing support@zapiet.com.
Yes, our Dashboard lists all of your pickup and delivery orders chronologically, based on date and time, and also location. Through our Zapier integration, you can synchronise your orders with a Google Calendar account or export them to a CSV using our Exportify integration.
Yes it does. It’s compatible with Shopify’s Locations feature, and synchronises your product inventory levels with the app. That allows you only to show customers locations where their selected products are in stock.
Yes. Our full integration with the POS app means you can create, view, manage and organise your orders in-store via your outlet’s Shopify POS system.
In Shopify, taxes for U.S. stores are calculated based on the product’s shipping address, or the store’s address for in-store purchases. In the case of pickup orders, Store Pickup + Delivery pre-populates the ‘shipping’ address as the store’s address, meaning the correct tax rate is applied at checkout.
No. Our app offers the order management and scheduling tools you’ll need, but we don’t offer a physical delivery service. However, we do have integrations with most major last-mile delivery companies including Deliv, Quiqup, FedEx SameDay City, Sherpa and Zoom2u. We are actively adding new integrations: if you have a great local delivery partner let us know.
Yes, gladly. Just reach out to support@zapiet.com and we’ll book a convenient date and time. We’ll also work through any questions about compatibility with other app you’re using, or about how to integrate your specific business processes.
Yes. The app works worldwide. Wherever Shopify works, so does Store Pickup + Delivery. Currently, the app’s front end - shown to your customers - contains off the shelf translations available in English, French, Spanish, Brazilian Portuguese and Simplified Chinese to make setup as seamless as possible
The admin panel - as well as the Shopify POS app - is available in English and French.
Yes, you can. Any product can be set to pickup-only. You can also define what products are available at each outlet, to avoid your customers buying products that aren’t locally available.
We don’t offer that feature. Limiting pickups orders by distance is usually bad for your store. People often place pickup orders when they’re visiting friends and family or travelling to an event. Their home address may be a long way away, but as long as you’ve taken payment, there’s no downside.
Yes. You can easily set individual products to pickup-only. We’ve written a short guide on the Knowledge Base showing you how to set that up.
Not quite yet. Although we offer delivery slot caps, we’re not ready to launch the same functionality for pickup slots. We’re working on it right now, though, and will roll it out in summer 2020.
Yes it can. Just click ‘More actions’ when creating a draft order and select Store Pickup + Delivery. You’ll then be able to input a date and time into the order.
Yes. By adding our Delivery Rates by Distance app to your store, you can define and customise the price you charge according to a customer’s location. The app lets you easily set pricing for each store, in either kilometres of miles. Distances are calculated using Google Maps.
Yes. You can define and customise your order delivery fees within the app. For more complex setups, we have built integrations with Delivery Rates by Distance, Delivery Rates by Zipcode, Intuitive Shipping, Bespoke Shipping and Advanced Shipping Rules. To use this functionality, you’ll need Shopify’s Carrier Calculated Shipping API enabled on your store. By default, it’s included in Shopify Advanced and Plus plans. For all other plans it costs $20/month - or added free with an annual plan.
Yes. You can set the whole app to run in delivery-only mode by disabling shipping and pickup. Or, define specific outlets that only offer delivery. If your business never offers pickup, you can also choose the delivery-only subscription.
Yes you can. We offer three types of distance validation:
Yes you can. Use the Rates feature to link your store to our Delivery Rates by Zipcode app, which will give you total control over what you charge for individual postal codes. We also offer compatibility with Advanced Shipping Rules and Bespoke Shipping.
Yes you can. Set maximum deliveries for each delivery slot (right down to 5-minute intervals) to make sure you avoid taking more orders than you can fulfil.
No, you don’t. The shipping calendar is an optional add-on. With it, customers can choose a date from available options - giving them more convenience and helping you avoid over-commitment.
Yes it does. We’ve built a full calendar feature set, which can be activated by adding it to your subscription vis the Settings page.