Smarter pickup and delivery for Shopify stores

No, you don’t. Shipping calendar is an optional feature that allows your customers to select a future shipping date and helps you avoid over-commitment.

Yes! By adding Zapiet - Product Rates to your store, you can define and customise the shipping price depending on the products.

Follow our step-by-step article to set up Zapiet - Product Rates on your store.

Yes, you can. You can use Zapiet - Pickup + Delivery locations as your delivery zones and then set up your delivery rates based on your locations. You can read more in our Creating different delivery schedules for different areas article.

Alternatively, you can integrate our Zapiet - Rates by Zip Code app. That way, you can define and customize the pricing depending on the customer's postal code and the price or weight of the order.

Follow our step-by-step articles to set up Zapiet - Rates by Zip Code on your store.

Yes! Reach out to [email protected], and we will gladly book a date and time that suits you. During our Teams meeting, we would guide you through the whole setup process and answer any questions you might have.

Yes! When using our delivery validator widget, your customers can check if they are eligible for delivery as soon as they open your website, or at anytime while they browse.

You can also use our API to build your own version for more specialised features, or hire a Shopify Expert to make the customisation for you.

Yes, it can. When creating a draft order, click More actions and select Zapiet - Pickup + Delivery. This will open the order within Zapiet - Pickup + Delivery, and you’ll be able to select the delivery location and add the date and time.

You can learn more in our Draft orders article.

We don’t offer that feature. Limiting pickup orders by distance is not something we would recommend—people often place pickup orders when visiting friends and family or travelling to an event.

However, we do offer the ability to show pickup locations closest to your customers, depending on their address, postal code, or region.

No, taxes are calculated by Shopify. Usually, Shopify calculates taxes based on the product’s shipping address or the store’s address for in-store purchases. In the case of pickup orders, Zapiet - Pickup + Delivery pre-populates the ‘shipping’ address as the store’s address, which means that the correct tax rate should be applied at checkout.

Learn more in the Taxes article from Shopify.

Yes, it does. It’s compatible with the Shopify Locations feature and synchronizes your product inventory levels with the app when the inventory integration feature is enabled. This way, the only locations your customers will see are the locations where their selected products are in stock.

Learn more in our Shopify inventory integration article.

Yes! You can edit existing order details in the app, or add Zapiet - Pickup + Delivery details to orders made through Shopify POS or draft orders.

Customers cannot manually edit their order details; it has to be done by a member of staff.

Yes! Our Dashboard lists all of your pickup and delivery orders. Choose if you want them sorted by the pickup/delivery date or the order creation date. You can also filter your orders by date, location, checkout method, or order status to optimize your order management.

You can view your orders in a calendar view through our Google Calendar integration.

You can also export your orders to a CSV directly in Zapiet - Pickup + Delivery or using our Exportify integration.

Yes! If you are on our Advanced plan or higher, you can use our Product date restrictions feature to select which dates your products are available for, perfect for special holiday products.

Yes! We’ve built a complete shipping calendar feature set, which you can enable in your Shipping settings.

We offer comprehensive support, including detailed documentation, tutorials, and a dedicated support team ready to help you with any questions or issues you might encounter.