Take more profitable food orders directly through Shopify

Yes, Zapiet Eats lets you build structured menus with sections, assign them by restaurant location, and control pickup and delivery availability with schedules, blackout dates, future orders, and preparation times. You can also manage daily inventory, create product bundles, and display dietary restrictions and allergen labels for customers.

Zapiet Eats gives you a dedicated dashboard to manage every stage of an order, from acceptance through to fulfillment, with all orders automatically syncing with Shopify. You can also manage orders through Shopify POS, making it easy for in-store staff to stay on top of pickups and deliveries as they happen.

Zapiet Eats also includes staff accounts and permissions settings, so you can control who has access to different parts of the system and make sure each team member has the right level of visibility and responsibility.

Zapiet Eats uses its own location-based inventory controls, separate from Shopify inventory. You can set daily inventory limits per restaurant location, giving you full control over what is available and when. Staff can also quickly mark items as 86’d for a specific location from the online store or Shopify POS, so availability stays accurate in real time.

Zapiet Eats works with Shopify’s supported payment methods and third-party gateways enabled in your store, including Shopify Payments, major credit cards, and digital wallets supported by Shopify.

Please note: Zapiet Eats does not currently support Shopify accelerated checkout buttons on the cart page, or Buy Now buttons on product pages.

Zapiet Eats is purpose-built for local fulfillment, especially for fresh produce businesses like coffee shops, bakeries, and restaurants that typically focus on nearby customers. At the moment, we do not support nationwide shipping. That said, we are always listening to merchant feedback - if nationwide shipping is important for your business, we would love to hear from you.

Absolutely. Zapiet Eats supports both delivery and pickup seamlessly. As soon as shoppers visit your online store, they are asked to choose their preferred order type, and we automatically preselect the most convenient location. From there, you can manage both delivery and pickup orders from your Zapiet Eats orders dashboard.

Yes, you can easily accept or decline incoming orders directly from your dashboard. This gives you full control during busy hours or when managing kitchen capacity.

Absolutely! You can print incoming orders for your kitchen or delivery staff to help keep operations organized.

Yes, the app automatically calculates estimated preparation and delivery times, so customers know when to expect their orders.

Yes, Zapiet Eats lets you tag orders for easy filtering and management — perfect for handling multiple restaurants or order types.

Zapiet Eats uses your Shopify products as the foundation for your menu items, while giving you flexible tools to organise them inside the Zapiet Eats app. You can create menu sections to group items into easy-to-browse categories such as entrees, appetizers, desserts, and drinks, helping customers navigate your menu more easily and find what they want faster.

Yes! You can easily switch between menu versions for lunch and dinner or set up seasonal offers for holidays like Valentine's Day. Whether you're rotating seasonal favorites or testing new dishes, you can make updates safely without impacting customers currently browsing.

Yes, you can define delivery rates based on zone or total order value, giving you full control over pricing.

Yes, with menu scheduling, you can create unique menus for different days of the week, holidays, or special events.

Yes! Product bundles let you group items together and offer special pricing to increase sales and order value.

Yes, you can add checkboxes and product options to allow customers to personalize their orders (e.g., toppings, sides, or sizes).

Zapiet Eats includes daily inventory tracking, automatically preventing customers from ordering sold-out items.

Yes, Zapiet Eats gives you full flexibility to tailor pricing by delivery option. You can apply different delivery fees, service charges, and promotional discounts depending on whether an order is for delivery or pickup.

For example, you could offer a pickup-only discount on Tuesdays to encourage more collection orders, while keeping your standard delivery pricing in place.

Yes! You create targeted promotions tied to specific dates or recurring days (e.g., "Taco Tuesday" discounts) that work seamlessly with Shopify.

Yes, Zapiet Eats lets you offer discounts by day, restaurant, or delivery type to run promotions and encourage repeat customers.

Yes! You can try all features of Zapiet Eats free for 14 days — no commitment required.

Yes! Zapiet Eats respects your Shopify theme and can be customized to match your store's look and feel. You control colors, fonts, and layout, ensuring a seamless experience that matches your existing Shopify store design.

Yes, your customers will receive live updates about their order status from preparation to completion.

Yes, Zapiet Eats can automatically ask customers for feedback a set time after their order.

Absolutely! You can display important allergen and dietary restriction details for your products.

Yes, Zapiet Eats includes staff permissions, allowing you to decide who can view or edit orders, menus, and settings.

You can unlock powerful insights with detailed analytics across Total Orders, Most Popular Products, Revenue Summary, Delivery Options, Refunds, Repeat Customers, Cancellations, and Feedback & Reviews - plus heat maps of your Busiest Times and operational Production Reports. See what is working, what is not, and exactly where to focus next.

Yes, you can generate reports on order volumes, cancellations, and customer feedback to help track performance.

We offer live chat, email, and phone support — all included in your plan at no extra charge.